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Bose SoundTouch 20 wireless speaker, works with Alexa, Black
Brand | Bose |
Model Name | 738063 |
Speaker Type | Multi Room |
Connectivity Technology | Bluetooth, Wi-Fi |
Special Feature | Portable |
About this item
- Works with Alexa for voice control (Alexa device sold separately), Remote : 4.5 H x 1.75 W x 0.5 D inches
- Proprietary acoustic design delivers big performance from a compact speaker—perfect for bedrooms and kitchens
- Works with Wi Fi and Bluetooth devices to play music services like Amazon Music, Spotify, Internet radio stations and your stored music library; Wireless network compatibility 802.11 b/g/n
- Features six presets for your favorite podcasts, stations and playlists, and an OLED display for time, song, station information and more. Supported audio formats: MP3, WMA, AAC, FLAC, Apple Lossless
- Part of an entire family of multi room wireless speakers designed to grow with you.Power Consumption:90 W
- Enjoy hands free voice access to music on your SoundTouch speaker with any Amazon Alexa enabled device, like the Amazon Echo Dot
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PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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Top Brand: Bose
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This Item Bose SoundTouch 20 wireless speaker, works with Alexa, Black | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $389.00$389.00 | -27% $159.00$159.00 List: $219.00 | -13% $129.00$129.00 List: $149.00 | -30% $229.00$229.00 List: $329.00 | -13% $129.00$129.00 List: $149.00 | $162.62$162.62 |
Delivery | Get it Mar 19 - 21 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 | Get it as soon as Wednesday, Mar 20 |
Customer Ratings | ||||||
Sound quality | 4.7 | 4.5 | 4.7 | 4.5 | 4.7 | 4.7 |
Portability | 4.0 | 4.6 | 4.8 | 4.8 | 4.8 | — |
Battery life | — | 4.2 | 4.4 | 4.5 | 4.4 | 4.5 |
Value for money | 4.3 | 4.5 | 4.7 | — | 4.7 | — |
Water resistance | — | 4.5 | 4.7 | 4.8 | 4.7 | — |
Sold By | CellularStream | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Esquared Trading |
power source | Corded Electric | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered |
connectivity tech | Wi-Fi, Bluetooth | USB, Auxiliary, Bluetooth | Wireless | USB, Auxiliary, Bluetooth | Bluetooth, USB | Bluetooth |
speaker type | Multi Room | Multimedia | Soundbar | Multimedia | Soundbar | — |
mounting type | Floor Standing | Tabletop | Floor Standing | Tabletop | Floor Standing | Tabletop |
weight | 7 pounds | 1.46 pounds | 1.75 pounds | 2 pounds | 1.3 pounds | 1 pounds |
control method | voice | voice | application, voice | voice | application, voice | — |
From the manufacturer
In the box
Included items
- SoundTouch 20 wireless music system
- Power cable
- Remote control
Music makes the moment
Imagine having instant, easy access to millions of songs, thousands of radio stations and all your stored music any time you want it. The SoundTouch 20 wireless speaker brings it all home, packing enough clear, robust sound for bedrooms, kitchens and most other rooms. So you can turn any moment into a fun celebration.
- Proprietary acoustic design delivers big performance from a compact speaker
- Works with your Wi-Fi and Bluetooth devices to stream millions of songs from music services like Pandora and Amazon Music, Internet radio and your stored music library
- Enjoy hands-free voice control of any SoundTouch speaker with any Alexa-enabled device, like the Echo Dot
- Part of a full family of multi-room wireless speakers designed to grow with you. Start with one; add more at any time
- Easy to set up, and easy to control using the SoundTouch app and intuitive remote
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Engineered for exceptional soundYou want to fill your room with music, not equipment. And while this compact speaker has a small foot print, it’s engineered for exceptional sound. It’s the difference between hearing a song and really feeling it. All so you can get the most from your music. |
One speaker for a world of musicWorks with your Wi-Fi and Bluetooth devices so you can play just about anything—millions of songs from music services like Pandora and Amazon Music, Internet radio and your own music library. |
Alexa, meet BoseTurn the volume up or down. Change tracks. Find out what’s playing. And even control where it’s playing—from the speaker in your kitchen to the speaker in your bedroom. Compatible with Amazon Music, Pandora, iHeartRadio, SiriusXM and TuneIn. |
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Made to grow with youSoundTouch is a whole family of multi-room wireless speakers that work together. Start with one speaker, and more later. Listen to the same music and podcasts in every room or different music in different rooms. |
Instant listeningOnly SoundTouch lets you find your favorite stations, podcasts and playlists faster with six presets. |
Fast, simple controlIt’s easy to set up and control your music. Just plug in your speaker, connect to your Wi-Fi or Bluetooth device and control it all with the SoundTouch app and the intuitive remote. |
SoundTouch 10 wireless speaker | SoundTouch 20 wireless speaker | SoundTouch 30 wireless speaker | |
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Customer Reviews |
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Compare SoundTouch wireless speakers | The smallest wireless speaker from Bose delivers rich, full sound | Compact wireless speaker delivers clear, room-filling sound | The best performing wireless speaker from Bose |
Works with Wi-Fi and Bluetooth to deliver music | Works with Wi-Fi and Bluetooth to deliver music | Works with Wi-Fi and Bluetooth to deliver music | |
Works with other SoundTouch speakers | Works with other SoundTouch speakers | Works with other SoundTouch speakers | |
Set up and control your music with the SoundTouch app | Set up and control your music with the SoundTouch app | Set up and control your music with the SoundTouch app | |
Compatible with Alexa-enabled voice control devices | Compatible with Alexa-enabled voice control devices | Compatible with Alexa-enabled voice control devices | |
Save your favorites to six presets | Save your favorites to six presets | Save your favorites to six presets | |
Stereo pairing | Display screen for time, song and information | Display screen for time, song and information | |
8.34" H x 5.56" W x 3.43" D (2.89 lbs) | 7.4" H x 12.4" W x 4.1" D (7 lbs) | 9.7" H x 17.1" W x 7.1" D (18.5 lbs) |
Product guides and documents
What's in the box
Videos
Videos for this product
1:19
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Bose SoundTouch 20 Wireless Speaker Review
Oscar Vega
Videos for this product
1:25
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Awesome Sound with Smaller Foot Print
🔥 Sergey Kasimov
Videos for this product
2:54
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Trusted Review Bose SoundTouch 30 Wireless Speaker & Alexa
The Howards
Videos for this product
0:43
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Honest Review of Bose SoundTouch 20 Wireless Speaker
GD Lux Living
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Product information
Product Dimensions | 4.1 x 12.4 x 7.4 inches |
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Item Weight | 7 pounds |
Manufacturer | Bose Corporation |
ASIN | B011IH6E26 |
Item model number | 738063-1100 |
Batteries | 1 CR2 batteries required. |
Customer Reviews |
4.5 out of 5 stars |
Best Sellers Rank | #159,282 in Electronics (See Top 100 in Electronics) #3,568 in Portable Bluetooth Speakers |
Is Discontinued By Manufacturer | No |
Date First Available | September 10, 2015 |
Speakers Maximum Output Power | 1.75 Watts |
Item Weight | 7 Pounds |
Number Of Items | 1 |
Warranty & Support
Feedback
Product Description
TROUBLESHOOTING Cannot connect to network If your network information has changed or to connect your speaker to another network. Intermittent or no audio •Stop other audio or video streaming applications. •Unmute or increase the volume on your speaker and mobile device. •Unplug the power cord; reconnect after one minute. •Restart your mobile device or computer and your router. Cannot play Bluetooth audio • Set up the SoundTouch app first and perform all updates. •Connect a mobile device •Clear your speaker pairing list •Try pairing a different mobile device. On your mobile device: •Disable and re-enable the Bluetooth feature. •Remove your speaker from the Bluetooth menu. Connect again. •Refer to your mobile device’s documentation. •See “Intermittent or no audio.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the sound quality, ease of installation, and quality of the speakers. They mention that it has excellent sound, is truly remarkable, and is easy to use and set up. Customers are also satisfied with portability. However, some customers have issues with bluetooth connectivity, and speed. Customers also have mixed opinions on connectivity, value, and price.
AI-generated from the text of customer reviews
Customers like the sound quality of the speakers. They say that it has excellent sound, has a sweet spot with the volume, and is easy to set up. Customers also say that the speakers add to a list easily enough and connect to their home wifi network.
"...The sound on all three are clear and rich - you get more bass sound from the 20 and 30...." Read more
"...As I write this review, I am enjoying the crystal clear sound coming from the unit, Highly recommended!" Read more
"...I haven't seen any hiccups in streaming.The sound is amazing. I am in a two floor urban loft with 20' ceilings...." Read more
"...I've upped my star rating to 4, since the sound seems very good." Read more
Customers generally like the quality of the speakers. They say it's an outstanding system, and they strongly recommend the quality. They also mention that the app works fairly well, and the sound is nice and the preset stations are a delight.
"...I find it pretty nice too that you can have 6 presets so she has a few and I do as well making it real easy to just pop on my music in my room..." Read more
"...It's incredible, and I couldn't be happier...." Read more
"...seems to be much improved, with less updates and more consistent performance...." Read more
"...The aux works still but again, the quality is noticeably weaker. I'm very happy with this purchase and was glad I could find it...." Read more
Customers like the ease of installation of the speakers. They say it is easy to use and set up, connects easily to their phone through Bluetooth, and is very easy to operate on bluetooth and aux. However, some customers find the process to link them all to be simple, and would like to see a way to do it from the remote.
"...The process to link them all is simple but it would be nice if there was a way to do it from the remote - maybe I haven't found out how yet but I do..." Read more
"...reviews about the wifi connectivity; however, for me, it was painlessly easy...." Read more
"...Initial set up was easy. Adding more soundtouch speakers was easy too...." Read more
"...It sits on a bookshelf easily.It took a little time to set it up...." Read more
Customers like the portability of the speakers. They say it is very compact, easy to operate, and has blue tooth capability. The size is easily moveable and can go with them room to room and outside. Some customers say that it is a great portable sound system that has the appropriate buttons for power and source.
"...It's a fairly large unit that has the appropriate buttons for power, source, pre-sets and volume on the top with an OLED display on the front...." Read more
"...Not quite the quality of the Soundtouch 30, but very respectable for its size.I am very pleased. :-)" Read more
"...for the sound touch 30 (it's bigger brother) but this is perfect for portability at work or home , would buy again !!" Read more
"...This is not a portable speaker because you do have to plug them in an electrical outlet but you get connection through Wi-fi , Bluetooth, Aux etc...." Read more
Customers are mixed about the connectivity of the speakers. Some mention that it's a little clunky, but it works without problems, while others say that it has spotty Bluetooth connectivity and would not communicate with the Bose system to setup as it should. Some customers also mention that the wifi from the speaker does not work.
"...It still works, it's just that it only works on Bluetooth at about 65% sound quality, and that's when I don't need to reset the speaker..." Read more
"...My library is on a WD my cloud drive I bought for this setup and it works perfectly. All my files are in flac format and no issues there either...." Read more
"...Contrarily, I've had two Soundtouch products which both failed to connect to my Wifi. I disabled my virus program...." Read more
"...2. The native Bose app isn't great. It's a little clunky, but it works without problems...." Read more
Customers are mixed about the value of the speakers. Some mention it's worth the price, while others say it' a waste of money and dysfunctional for their one advertised purpose.
"...This is an excellent investment. As I write this review, I am enjoying the crystal clear sound coming from the unit, Highly recommended!" Read more
"...getting rid of them alltogether because they are so dysfunctional for their one advertised purpose... multi room music experience, which does not..." Read more
"In terms of hardware, these are nice bluetooth speakers. Expensive but nice...." Read more
"...It's a pretty expensive purchase but as someone who loves music, I found it to be worth every penny. Could not be happier." Read more
Customers are dissatisfied with the bluetooth connectivity of the speakers. They mention that the bluetooth drops out, the wifi cuts in and out, and the wireless performance is very disappointing. They also complain that the wifi is not the problem and that the speaker can't wirelessly stream music from websites such as Spotify.
"...in their app out of my four total speakers but then streamed music cuts in and out constantly on the other speakers randomly...." Read more
"...After that I had trouble with my internet service disconnecting about once a day. I finally purchased a Linksys modem that solved that problem...." Read more
"...My only complaint is that you can't wirelessly stream music from websites such as soundcloud or youtube...." Read more
"...of using AirPlay, however we've found that Bluetooth is a convenient wireless AUX-in that gives users access to much more content, such as YouTube..." Read more
Customers are dissatisfied with the speed of the speakers. They mention that it's slow, sometimes unresponsive, and difficult to turn on. The instructions are terrible, and the system still has issues.
"...Adiitionally, there is a 2-3 second delay on wifi so these cannot be used in real time to stream movies to the speakers from my Ipad dor Smart TV...." Read more
"...I hoped this was a network issue. But it wasn't. The system still has issues. But when it works it's really good...." Read more
"...and then it's chaos - with speakers dropping out and the music speeding up and slowing down...." Read more
"...Its slow and sometimes unresponsive.Also, this barely works with Alexa...." Read more
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Setup : some have complained about the setup being hard - I did all of mine from an Iphone 6 and each one was simple. For wireless you need to hold the 2 and volume down for 5 seconds to enable the wireless setup on the unit. The LCD on the 20 and 30 will also reflect this which is handy. Once it is in setup mode you will connect to it via your wifi setting on your phone - then launch the Bose app and setup the device. Pretty simple to me and took just a minute. If you hardwire the speaker then you need to turn your wifi on and connect to your home wifi and then launch the Bose app to setup. Either way it was quick and easy.
Now for the real shining star as to why I bought these. My wife is not technically inclined - so simplicity is a huge bonus in any electronic setup for her. After a few weeks of ownership I can tell you that it was a success. Being able to hit a single button and have her music start is awesome to her. The remotes are easy to use and you can use any remote with any unit so that is nice. She is very happy and now listens to music all the time. I find it pretty nice too that you can have 6 presets so she has a few and I do as well making it real easy to just pop on my music in my room while she's listening to hers upstairs.
As far as connecting to your music there are multiple ways. You can pair each speaker via bluetooth if you want to listen directly from your phone or such. It works fine when I tried it - no dropouts though I didn't test it long. Mine are all setup on the network and I will say they have been solid. Two are wired in and the other is wireless and I have had maybe two dropouts over many hours of playing on the wireless ones. The wired ones play solidly of course. And the dropout was about a second or two before it continued on so no big deal in my book - I am probably a bit far away and getting low signal where I have it placed. My library is on a WD my cloud drive I bought for this setup and it works perfectly. All my files are in flac format and no issues there either. I can't speak for using it with itunes or windows media player but if you get a my cloud for about 150 it will certainly make it simple.
A couple final notes. Being able to play your music on all devices at the same time requires the use of the app as far as I can tell. The process to link them all is simple but it would be nice if there was a way to do it from the remote - maybe I haven't found out how yet but I don't think it is possible. Also, my home internet connection went down once and for some reason it seemed to make the app hiccup when I launched it - I tried it a few times - it would work but only after sitting for a bit and sometimes throwing me a message about my wifi. I think that it might try to send out some data and have to timeout before continuing but I don't know and it wasn't a big enough deal for me to investigate.
That's everything I can think of regarding these units so I hope that helps.
Bottom line - If you decide to buy I think you will enjoy them but I recommend to stick with the model 20 for best value.
Purchased the Bose SoundTouch. First observation was, "this seems a lot smaller than the picture." I remember older Bose speakers that were much bigger. This is about 15" wide, and 3-4" deep. It sits on a bookshelf easily.
It took a little time to set it up. I have dual band WiFi and had hoped this would connect to the higher band (it did not), but I settled for the 2.4GHz. I haven't seen any hiccups in streaming.
The sound is amazing. I am in a two floor urban loft with 20' ceilings. I have this in the living area (where it is open to two floors), and it fills the space with a rich sound. The depth of the bass from such a small speaker is incredible. If you didn't know better you'd go looking for a subwoofer.
On the apps:
1. The Amazon app needs work. It has the prime music, but I want to play from my library.
2. The native Bose app isn't great. It's a little clunky, but it works without problems. I'm streaming music from the Amazon music app on my Android phone (downloaded from WiFi) to the Bose via Bluetooth without issue.
The app needs work, but I'm in love with this speaker so far. Already thinking about one more for upstairs.
Next step for me is to hook up my soon to arrive Echo dot via the Aux. I'll update the review when that comes in.
Top reviews from other countries
Su aspecto físico es excelente y mejora la decoración de donde se instala... funcional y lo uso de diario.
El precio se me hace justo cuando está con descuento, pero a precio normal se me hace un poco alto. Un equipo para conservarlo por muchos años.
Note this is NOT portable.
Reviewed in Canada on January 17, 2017