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Jitterbug Smart2 unlocked, 32gb, No-Contract Easy-to-use Smartphone for Seniors by GreatCall,Black

3.7 3.7 out of 5 stars 2,262 ratings

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About this item

  • Large touchscreen makes it even easier to read. The 13.0 Megapixel built-in camera with flash has easy-to-use photo sharing.
  • Simple menu organized in a single list with large letters and icons makes it easy to navigate. Our simplest smartphone ever!
  • Easy-to-use smartphone with exclusive features that are only available on the GreatCall network. Activate with GreatCall by phone or on the GreatCall website.
  • No contracts or cancellation fees with dependable Nationwide coverage. Affordable, flexible plans with data as low as $17.48 A month.
  • Award-winning, 100% U.S.-Based customer service and support. Turn your phone into a personal safety device with exclusive health and safety services.
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Product Description

Simple Menu

Voice Typing

Video Chat

Camera

Simple list-based menu

Everything you want to do is organized in a single list on one 5.5” screen with large, legible letters and numbers.

Voice typing

Texting has never been easier. Just speak into the smartphone and your message will appear on the screen.

Video chat

With a built-in front-facing camera and pre-installed apps, the Jitterbug Smart2 is perfect for video chatting.

Camera with LED flash

Take photos wherever you go. The 13MP camera makes it easy to share your life with family and friends.

Internet

Coverage

Customer Support

How to

Mobile Internet access

Turn-by-turn directions, social media, live news updates, music, videos and much more, all at your fingertips.

Nationwide coverage

Powered by the nation’s most dependable wireless network. No long-term contracts or cancellation fees.

U.S.-based customer support

Lively is here for you with 100% U.S-based customer support including activation, billing and technical support.

How-to cards and videos

Whether this is your first smartphone or you're ready for advanced features, Lively's Support Center can help.

Urgent Response

Urgent Care

Link app

Rides

Lively Urgent Response

Access to IAED-Certified Agents who will get you the help you need in any emergency, big or small, 24/7.

Urgent Care

Speak with a nurse or doctor from the comfort of your own home with no appointment or co-pay necessary.

Lively Link app

Caregiver app gives your loved ones peace of mind by keeping them updated on your health and safety.

Lively Rides

Just press “0” to get a ride from Lyft, the national ridesharing company. It’s more convenient and affordable than a taxi.

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Product information

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Jitterbug

Jitterbug Smart2 unlocked, 32gb, No-Contract Easy-to-use Smartphone for Seniors by GreatCall,Black


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What's in the box

  • Smartphone
  • USB cable
  • Quick start guide
  • User guide
  • Wall charger
  • Customer reviews

    3.7 out of 5 stars
    3.7 out of 5
    2,262 global ratings

    Customers say

    Customers like the ease of use of the cellular phone. For example, they mention it's very straight forward, and easy to use and understand. That said, some complain about the battery life and activation. Opinions are mixed on quality, compatibility, value, volume, and difficulty level.

    AI-generated from the text of customer reviews

    180 customers mention127 positive53 negative

    Customers find the phone very straight forward and easy to use. They say the features are great and the phone is easy to understand. They also say the setup was very easy, especially if the user already had a Gmail account. Customers also appreciate the excellent guides through the complicated ones. They mention the phone keys are simple to call and the menu is right in front of them. Overall, customers are happy with the ease of use and the wide selection of plan choices.

    "...It is easy to navigate and the instructions are easy to follow. Customer service was IMMEDIATE and it was a no hassle experience...." Read more

    "...First cell phone seemed to work great and had no problems setting it up and it work about four days until we received a call on it and we found out..." Read more

    "...It just takes a while to figure out...." Read more

    "...Summary: Pros -- great, inexpensive relatively easy-to-use smart phone with truly epic call clarity...." Read more

    92 customers mention53 positive39 negative

    Customers are mixed about the quality of the cellular phone. Some mention it's a great, nice phone with an excellent camera. However, others say that it'd be better off with another phone. They say it'll be a colossal waste of time.

    "...Summary: Pros -- great, inexpensive relatively easy-to-use smart phone with truly epic call clarity...." Read more

    "...The Jitterbug smart 2 cellphone is a junk phone and Great Call is a lousy company and overpriced to boot. I don't recommend the phone or the company...." Read more

    "Seems to be a decent phone and easy to use but customer service is the worst took me 3 phone calls and several hours to get it activated...." Read more

    "...Right now I am using the text and phone, The rest of the features are a challenge...." Read more

    61 customers mention21 positive40 negative

    Customers are mixed about the compatibility of the cellular phone. Some mention that it really works great, is easy to operate, and performs the major tasks of the unit. However, others say that it doesn't work with anything but a Gmail address, does not work with portal and kindle, and can't get the app to work completely.

    "...We paid for the unlimited plan for calls, texts and Data and two of the three don't work and this time, I called Customer service & Tech support and..." Read more

    "...Other than that, it's light, the camera seems good but I don't think you can write on your pictures, at least I couldn't after playing around with..." Read more

    "The phone is not reliable. Some functions work sometimes and others work at other times...." Read more

    "...I could not get the app to work completely. I was able to register with Uber but when I went to request a ride I couldn't get the request completed...." Read more

    42 customers mention24 positive18 negative

    Customers are mixed about the value of the cellular phone. Some mention it's great value, simple to use, and inexpensive. Others say that it'll rack up quite a bill. They mention the monthly bill becomes too much with all of its options and the $35 activation fee.

    "...I also like that you are not locked into any plan. It is very inexpensive. I pay about $30 a month for minutes and data...." Read more

    "...cellphone is a junk phone and Great Call is a lousy company and overpriced to boot. I don't recommend the phone or the company...." Read more

    "...6. The phone is cheap. You can get one from Amazon for about $75.Now, here are some things that are not so great...." Read more

    "...so the cell phone began to use its own data package and it racked up quite a bill and we weren't even using the phone!..." Read more

    41 customers mention28 positive13 negative

    Customers have mixed opinions about the volume of the cellular phone. Some mention that they can hear very well with the speaker feature, while others say that the volume is terrible.

    "...In addition, the ring tone is loud enough for anyone to hear and it is easy to type, if you need to...." Read more

    "...1. It has REALLY excellent clarity for phone calls. My Dad can hear me better on the phone than he can when I am standing directly in front of him...." Read more

    "...I knocked off a couple of stars for the maximum volume department. The phone was ok for normal hearing persons but NOT FOR HEARING IMPAIRED...." Read more

    "...I updated from the fold basic Jitterbug. All of the captions are easy to read. Instruction booklet on How to use the phone...." Read more

    32 customers mention20 positive12 negative

    Customers are mixed about the difficulty level of the cellular phone. Some mention that the phone itself is perfect for seniors, mature people, and easy tech phones for the elderly. However, others say that it's very difficult for elderly to manipulate, complicated to use, and not trained to speak to elderly people.

    "...The phone itself is perfect for Seniors or anyone else in fact. The Greatcall Tech Support is one of the best I've experienced...." Read more

    "...hours or a full day or so!!! Also they are not trained to speak to elderly people .. I was activating this phone for my dad strictly so that I..." Read more

    "Great for elserly parent. Loves getting text and easy home screen...." Read more

    "This phone is very easy to navigate. Large apps make it easy to find for older people." Read more

    42 customers mention6 positive36 negative

    Customers are dissatisfied with the battery life of the cellular phone. They mention that it only stays charged for about a day, has frequent dead batteries, and the capacity is not fabulous. They also mention that the phone must be recharged every day.

    "...There does seem to be a need to charge everyday, as oppose to the little flip phones...." Read more

    "...2. The battery capacity is not fabulous. Dad needs to charge his phone every night, and he is not using it all the time...." Read more

    "...The battery does run down rather quickly even when the phone is not in use. I just keep it charged all the time now which isn't a problem...." Read more

    "...Worst problem I have is a frequent dead battery. Something is using up the juice, but I cannot locate it to turn it off." Read more

    25 customers mention0 positive25 negative

    Customers have issues with the activation of the cellular phone. They mention that it wouldn't activate after filling out the online information, it was frustrating getting the phone activated, and it never even worked.

    "...It was frustrating getting the 'phone activated; I had to make 3 calls..." Read more

    "Phone would not activate after filling out the online information...." Read more

    "...There should be one of their video tutorials.Too many steps to call someone, especially for older people. Here is an example:..." Read more

    "...was it mentioned that there are zip code areas in which the phones cannot be activated because they do not have emergency coverage for the 5star..." Read more

    Error code 2, returned it,  got new one and same error.  Tried setup in 2 fiber networks.
    1 Star
    Error code 2, returned it, got new one and same error. Tried setup in 2 fiber networks.
    I paid 75 for this phone weeks ago and got this error screen shot. I called tech support, took forever and call dropped. They made no attempt to call me back so I returned it. My mother wanted to try another one, so we reordered and weeks later, same exact error. I'm a senior developer and I know how to troubleshoot, this is unacceptable. And no I just saw they only friend 41.85 in the first one. Calling lawyer now.
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    Top reviews from the United States

    Reviewed in the United States on September 4, 2019
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    Reviewed in the United States on May 28, 2020
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    Reviewed in the United States on January 13, 2019
    679 people found this helpful
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