Apple iPhone XS, 64GB, Silver - Unlocked (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Apple |
Model Name | iPhone XS |
Wireless Carrier | Unlocked |
Operating System | iOS 16 |
Cellular Technology | LTE, CDMA, EV-DO, UMTS, HSPA, HSDPA, GSM, EDGE |
Memory Storage Capacity | 64 GB |
Connectivity Technology | USB |
Color | Silver |
Screen Size | 5.8 Inches |
Wireless network technology | GSM, CDMA |
About this item
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
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Important information
Visible screen diagonal
6" / 15 cm
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This Item Apple iPhone XS, 64GB, Silver - Unlocked (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $179.95$179.95 | $498.00$498.00 | $421.15$421.15 | -5% $398.00$398.00 Typical price: $419.00 | -9% $136.00$136.00 List: $149.00 | $137.99$137.99 |
Delivery | Get it as soon as Monday, Apr 1 | Get it as soon as Friday, Mar 29 | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 | — | Get it as soon as Tomorrow, Mar 28 |
Customer Ratings | ||||||
Face recognition | 4.5 | 4.4 | 4.5 | 4.5 | 4.8 | 3.8 |
Battery life | 4.0 | 3.9 | 4.1 | 4.1 | 4.5 | 3.4 |
Fingerprint reader | 4.3 | — | 4.3 | 4.3 | 4.2 | 4.1 |
Value for money | 4.2 | 3.9 | 3.9 | 3.9 | — | — |
Giftable | — | 3.7 | 3.6 | 3.6 | — | — |
Sold By | Woot | MOBILESUPPLY | BuySPRY | ELECTRONIC DEALS | BlueChip Wireless | Gadget Replay |
display size | 5.8 inches | 6.1 inches | 6.1 inches | 6.1 inches | 4.7 inches | 4.7 inches |
memory capacity | 64 GB | 128 GB | 128 GB | 128 GB | 64 GB | 64 GB |
model name | iPhone XS | iPhone 13 Pro | iPhone 13 | iPhone 13 | IP864SLV-1 | IP864GLD-1 |
operating system | — | iOS 15 | iOS 16 | iOS 16 | iOS 16 | iOS 16 |
connectivity tech | USB | Wi-Fi, Bluetooth | Wi-Fi | Wi-Fi | Bluetooth | Bluetooth |
display type | OLED | OLED | OLED | OLED | LCD | LCD |
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Customer Review: iPhone XS, Face ID
Marcus Vinícius Jorge
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Our Point of View on the Apple iPhone XS
WTI | We Tried It!
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Product information
Product Dimensions | 6.2 x 3.06 x 3 inches |
---|---|
Item Weight | 0.39 ounces |
ASIN | B07K4VCLLK |
Item model number | MT942LL/A |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #22 in Amazon Renewed (See Top 100 in Amazon Renewed) #15 in Renewed Smartphones #396 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | November 2, 2018 |
Manufacturer | Apple |
Memory Storage Capacity | 64 GB |
Standing screen display size | 5.8 Inches |
Item Weight | 0.39 Ounces |
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Product Description
iPhone XS features a 5. 8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness. Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance. And iOS 12—the most advanced mobile operating system—with powerful new tools that make iPhone more personal than ever.
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality and performance of the cellular phone. For example, they say it works perfectly and has no problems. Customers are also happy with value. That said, some complain about the screen glitching and being unresponsive. Opinions are mixed on facial recognition, battery life, and scratch resistance.
AI-generated from the text of customer reviews
Customers like the performance of the cellular phone. They say it functions great, has a perfect battery life, and has never had any problems. Some customers also mention that the selfie camera is good and the flash doesn't give weird black and white. Overall, most are satisfied with the performance and functionality of the product.
"...the selfie camera is so good and the flash doesnt give that weird black and white fuzzy thing my old phone did when i used flash in the dark...." Read more
"Phone works fine, no complaints" Read more
"Phone works fine but I can’t hear anyone when making calls and they can’t hear me at all when making calls apart from that it’s in good condition" Read more
"...That’s just pure laziness and greedy in my book. But again phone works fine and one cosmetic chip on the back top." Read more
Customers like the quality of the cellular phone. They say it's in excellent condition, has decent quality, and looks perfectly new. They also say it has a solid feel to it and that it comes with a screen protector.
"...the price I’ve already dropped mine a handful of times and not a single crack yet...." Read more
"...I am getting better at managing the interface and it has this solid feel to it. It has many customizations that can be done...." Read more
"...To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled..." Read more
"...This phone is such good quality and worth it, also when you turn the phone on its side it plays the audio out of both top and bottom making it super..." Read more
Customers like the value of the cellular phone. They say it's a great buy for the price, and worth it.
"...The oled screens are well worth the price I’ve already dropped mine a handful of times and not a single crack yet...." Read more
"...This phone is at a good price point that justifies the purchase. I am getting better at managing the interface and it has this solid feel to it...." Read more
"...This phone is such good quality and worth it, also when you turn the phone on its side it plays the audio out of both top and bottom making it super..." Read more
"...Not their fault but shoddy repair results in a shoddy product. Phone looks amazing still but screen is inoperable. Be careful who you buy from...." Read more
Customers have mixed opinions about the battery life of the cellular phone. Some mention that it works perfectly with 100% battery life, while others say that it has problems and does not stay charged for long. Some say that the battery goes down much faster than an Android like Samsung.
"...What I Dont like is the battery goes down much faster than an android like Samsung...." Read more
"...Glass front and back so get a good case. My phone arrived with 93% battery life and a very long cord with a plug and the cord seems to be wrapped in..." Read more
"...I was kind of expecting that, but it doesn’t stay charged for long, the battery loses its life pretty quickly. For the most part, I like it." Read more
"...The battery seems to last pretty well. I don't know what to do at this point. I will need to get advice from the seller, Amazon or from Apple." Read more
Customers are mixed about the scratch resistance of the cellular phone. Some mention that it has no scratches at all, while others say that it is full of scratches.
"...Glass front and back so get a good case...." Read more
"...Only slight chip on the back top which, as long as the screen isn’t damaged, I expected being a refurbished unit...." Read more
"...I got lucky because there are no scratches or dents anywhere on the phone I received, but even if there had been some, I don’t think I would care...." Read more
"...No scratches in the front and rear of the phone. Battery life is excellent from all day experience and the battery settings menu on the iPhone...." Read more
Customers are mixed about the facial recognition of the cellular phone. Some mention that it works great, while others say that it didn't work.
"...example the battery life dies extremely quickly the face recognition is not that well because after a couple of weeks the face recognition will stop..." Read more
"...The face id works so well, in the dark, the side of my face, when i'm crying and when i have glasses on...." Read more
"...was installed and data moved over, but face recognition and portrait mode did not work on this phone...." Read more
"...I love this phone. Face recognition works great, the screen is vibrant and I can see a stark contrast in the colors when compared to my old iPhone 7+..." Read more
Customers are dissatisfied with the screen of the cellular phone. They mention that it starts glitching shortly after arrival, and it becomes unresponsive after 3-4 months of use. The screen has odd pixel situations, and the phone shuts off for no reason. Some say that the phone looks amazing, but the screen is inoperable.
"...It turned out that the screen wasn't properly applied, which wasn't a problem as the repair wasn't too high...." Read more
"Sad for my son but the screen fell off around the 90 day mark. My son lives with his mom and he did not tell me for a couple months. Probably scared...." Read more
"...However, a month ago, it started with the bottom portion glitching out and unable to type...." Read more
"...I have had the phone maybe 5 weeks, and recently the screen goes blank. I kept tapping the screen and it wouldn't come on...." Read more
Customers are dissatisfied with the sound quality of the cellular phone. They mention that the bottom and ear speakers for calls sound blown and extremely distorted. They also say that the phone can get laggy and the sound can get distorted when making phone calls.
"...Loud speaker not so good for playing golf clash as it won't play gc sounds automatically,only once in a while If I connect bt headphones then..." Read more
"I have received two devices. The first one had a bad sounding speaker and was replaced super fast with another phone...." Read more
"top speaker was broken so the sound quality is bad when talking with phone. It was so dirty that bottom mic and speaker was closed...." Read more
"...First one, you could not hear people talking when held to your ear...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Well clearly, I was not satisfied to receive a phone with a significantly degraded battery. So, I called Amazon Customer service to explain the problem and request a replacement. I did this on the same day I received the phone. The representative was helpful and told me he would send out a replacement immediately, and even upgrade the shipment method for no extra charge. He also told me, both in conversation and in writing to “use the box the replacement comes in to return the original.” That way, I would not be without a phone while waiting for the replacement to arrive.
The day the replacement was scheduled to arrive and but had not, I called Amazon customer service back to inquire about the status. Much to my surprise, I was told the replacement phone order had been cancelled by the third-party seller because the original had not been returned. This irritated me for two reasons: (1) I had never been notified the replacement order had been cancelled—apparently, had I not called Amazon was simply going to drop the issue, and (2) I was specifically told by Amazon Customer Service that I did not need to return the original until the replacement was received.
I told the agent this was unacceptable and wanted the replacement sent to me, as had been previously arranged. When it became clear that she would not be able to help me, I asked to speak with her manager. After providing her with my phone number, she said her manager would call me back. That phone call never happened.
The following day I called Amazon customer service again, now the third time trying to get this issue resolved. I explained the steps I had taken thus far and was put on hold so the representative could verify if my replacement order “was legit.” When I asked what “legit” meant, she said she needed to verify if this was unusual activity on the account because it was a phone purchase. I told her that of course it was legit, as I had email documentation regarding the entire process!
After being on hold, she came back and told me the replacement phone would be delivered within 5 days. She also said she would personally call me on that day to verify that it was received. I asked her to clarify that I would receive the replacement first, prior to sending the original back, according to the instructions I had previously received via email. She looked up that email and saw it said: “Please feel free to use the box the replacement comes in to return the original…” After reading that she placed me on hold again.
After a minute or so, she came back on the line and asked if she could place me on hold for an additional few minutes. I asked why. She said she was trying to find out what went wrong with the first replacement order. When she came back on the line, she told me “to be on the safe side” I should return the original defective phone first to receive a replacement. I reiterated that this was unacceptable and that I had held up my end of the bargain and done exactly as Amazon had told me to do. I wanted the replacement sent first before I returned the defective phone. She said the email I received was in error and the person who sent it made a mistake—the defective phone would need to be returned before the replacement is shipped out. I told her that while I understand that people make mistakes, I did not think I should be penalized (i.e., be without a phone for at least 5 days) for a mistake that Amazon made. She apologized for the mistake but made it clear that I would not receive a replacement until the original was returned. I informed her I would be writing a negative review.
To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled without being notified, and Amazon refused to follow through on the terms of their agreement. One star.
Reviewed in the United States on February 5, 2022
Well clearly, I was not satisfied to receive a phone with a significantly degraded battery. So, I called Amazon Customer service to explain the problem and request a replacement. I did this on the same day I received the phone. The representative was helpful and told me he would send out a replacement immediately, and even upgrade the shipment method for no extra charge. He also told me, both in conversation and in writing to “use the box the replacement comes in to return the original.” That way, I would not be without a phone while waiting for the replacement to arrive.
The day the replacement was scheduled to arrive and but had not, I called Amazon customer service back to inquire about the status. Much to my surprise, I was told the replacement phone order had been cancelled by the third-party seller because the original had not been returned. This irritated me for two reasons: (1) I had never been notified the replacement order had been cancelled—apparently, had I not called Amazon was simply going to drop the issue, and (2) I was specifically told by Amazon Customer Service that I did not need to return the original until the replacement was received.
I told the agent this was unacceptable and wanted the replacement sent to me, as had been previously arranged. When it became clear that she would not be able to help me, I asked to speak with her manager. After providing her with my phone number, she said her manager would call me back. That phone call never happened.
The following day I called Amazon customer service again, now the third time trying to get this issue resolved. I explained the steps I had taken thus far and was put on hold so the representative could verify if my replacement order “was legit.” When I asked what “legit” meant, she said she needed to verify if this was unusual activity on the account because it was a phone purchase. I told her that of course it was legit, as I had email documentation regarding the entire process!
After being on hold, she came back and told me the replacement phone would be delivered within 5 days. She also said she would personally call me on that day to verify that it was received. I asked her to clarify that I would receive the replacement first, prior to sending the original back, according to the instructions I had previously received via email. She looked up that email and saw it said: “Please feel free to use the box the replacement comes in to return the original…” After reading that she placed me on hold again.
After a minute or so, she came back on the line and asked if she could place me on hold for an additional few minutes. I asked why. She said she was trying to find out what went wrong with the first replacement order. When she came back on the line, she told me “to be on the safe side” I should return the original defective phone first to receive a replacement. I reiterated that this was unacceptable and that I had held up my end of the bargain and done exactly as Amazon had told me to do. I wanted the replacement sent first before I returned the defective phone. She said the email I received was in error and the person who sent it made a mistake—the defective phone would need to be returned before the replacement is shipped out. I told her that while I understand that people make mistakes, I did not think I should be penalized (i.e., be without a phone for at least 5 days) for a mistake that Amazon made. She apologized for the mistake but made it clear that I would not receive a replacement until the original was returned. I informed her I would be writing a negative review.
To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled without being notified, and Amazon refused to follow through on the terms of their agreement. One star.
Othan than that, the iPhone is as advertised.
Top reviews from other countries
I'm extremely satisfied with my purchase of a renewed iPhone XS on Amazon. The surface and back of the device have no visible scratches and it looks just like a brand new one. I had some misconceptions about refurbished products before, but I now understand that they may have undergone certain upgrades or replacements, such as the screen or battery. Amazon officially guarantees that the battery will not be below 80%, and the one I received is exactly at 80%, so I believe it has been replaced.
Apple has a clear policy that if a device shows signs of third-party or self-repair, they will not provide any further repair services. Luckily, I managed to book a battery replacement appointment before the price goes up at the end of February. The Apple store has professional systems and equipment to thoroughly check the device, and they found that the speaker needed to be replaced as well. However, the cost of the speaker replacement is covered by the battery replacement, so there's no need to worry.
I use this device for work, and 64GB is sufficient for my needs. After replacing the battery, the total cost of the device and the battery replacement at the Apple store was $472.34, which is $100 cheaper than the cheapest new iPhone currently available. While the price on Amazon may be slightly higher than other retailers, their return and exchange policy is excellent, with a 90-day window for any issues or dissatisfaction with the product. Overall, I highly recommend purchasing a refurbished iPhone XS on Amazon.
Amazon购买iPhone XS翻新机完美体验,更换电池后总成本低于苹果店最便宜的新iPhone
总的来说,我非常满意在Amazon上购买了一台翻新机的iPhone XS。这台设备的外表和背面都没有明显的划痕,看起来就像全新的一样。之前我对翻新机有些误解,以为屏幕和电池等零部件都是原装的,但实际上它们可能被更换或升级过。Amazon官方承诺翻新机的电池不会低于80%,而我收到的这台设备的电池恰好是80%,因此我相信它已被更换过电池。
苹果公司有明确的政策,如果一台设备被发现有第三方或自行维修的痕迹,他们将不会为这台设备提供任何后续的维修服务。幸运的是,我在2月底电池更换价格上涨之前成功预约了苹果店的电池更换服务。苹果店有专业的系统和设备,能够全方位地检查设备,他们发现我的设备的扬声器也需要更换,但由于更换电池的费用已经包含了更换扬声器的费用,所以我不需要额外支付费用。
这台设备我将用于工作需求,64GB的存储空间足以满足我的需求。在更换电池后,我在苹果店的总成本为472.34加元,比苹果店最便宜的新iPhone还要便宜100加元。虽然在Amazon上购买价格可能会比其他零售商略高一些,但他们的退换货政策非常好,有长达90天的退换货保障期,如果您对产品不满意或有其他问题,您都可以在此期限内无忧退换。总体而言,我强烈推荐在Amazon上购买翻新的iPhone XS。
Pros: Very good condition with minimal scratches. Arrived early.
Cons: Barely reaching the 80% battery health minimum as advertised. Would have liked it to be a little bit higher.
Overall I am happy with this purchase. However, the condition of your phone may vary.