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New Microsoft Surface Headphones 2 - Matte Black

4.2 out of 5 stars 457 ratings

$193.97
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Purchase options and add-ons

Brand Microsoft
Color Black
Ear Placement Over Ear
Form Factor Over Ear
Noise Control Active Noise Cancellation

About this item

  • Spectacular Omnisonic sound wraps you in your favorite music, shows, and more.Control Type:Touch
  • Power through your day with up to 18.5 hours of music listening time [2] or up to 15 hours of voice calling on Microsoft Teams [4]. And, listen to almost an hour of music with just a 5-minute charge
  • Soft, over-ear pads are breathable, lightweight and comfortable.
  • Intuitive touch controls let you skip tracks, answer/end calls, and get hands-free assistance.
  • Full charge now lasts up to 20 hours [2]. Listen to almost an hour of music with a 5-minute charge.
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* Sold separately. [1] Subscription required. [2] Up to 20 hours of battery life when connected via Bluetooth® with active noise cancellation on. Battery life varies with usage and settings. [3] Pairing functionality requires Windows 10 with the latest updates.

Top Brand: Microsoft

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New Microsoft Surface Headphones 2 - Matte Black
New Microsoft Surface Headphones 2 - Matte Black
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Price$193.97-20% $192.00
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$199.99$99.00-16% $15.96
List:$19.00
$79.99
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From the manufacturer

Module 1
1

The smarter way to listen

Surround yourself with spectacular Omnisonic sound for music, shows, and calls. Stay focused with adjustable noise cancellation. And, listen in comfort all day long.

2

Now in two colors

Light Gray and new Matte Black.

1

Spectacular sound. Or peace and quiet.

Experience your music, shows, and calls like never before with spectacular Omnisonic sound and 13 levels of adjustable noise cancellation.

2

Designed for comfort & control

Power through your day with up to 18.5 hours of music listening time[2] or up to 15 hours of voice calling on Microsoft Teams[4]. And, listen to almost an hour of music with just a 5-minute charge.

3

Get ahead with your headphones

Let your voice do the typing. Use dictation in Word, Outlook, and PowerPoint.*1 Catch up on emails with Play My Emails in the Outlook mobile app for iOS. [*1]

4

Pairs with your Surface

Complete your Surface experience with the perfect accessory to fuel your productivity. Connects effortlessly with one click via Swift Pair. [3]

DISCLAIMERS

*Sold Separately.

[1] Subscription required.

[2] Testing conducted by Microsoft on August 2020 using Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Playlist consisted of 44 songs transmitted using SBC encoding. Volume was set to 46% with maximum noise cancellation. Bluetooth A2DP profile was used. Testing consisted of full Surface Headphones 2 battery discharge while playing audio until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

[3] Pairing functionality requires Windows 10 with the latest updates.

[4] Testing conducted by Microsoft on August 2020 using production Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Volume was set to 52% with maximum noise cancellation. Bluetooth Hands-Free profile was used. Testing consisted of full Surface Headphones 2 battery discharge with a Microsoft Teams call until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

Product information

Technical Details

Collapse all
Model Name ‎Surface Headphones 2
Connectivity Technology ‎Wireless
Age Range (Description) ‎Adult
Specific Uses For Product ‎Music
Charging Time ‎2 Hour
Control Type ‎Touch Control
Cable Feature ‎Retractable
Item Weight ‎0.64 Pounds
Customer Package Type ‎Standard Packaging
Unit Count ‎1.0 Count
Style ‎Over-Ear
Control Method ‎Touch
Number of Items ‎1
Battery Life ‎20 Hour
UPC ‎889842513691
Global Trade Identification Number ‎00889842513691
Manufacturer ‎Microsoft
Average Battery Life (in hours) ‎20 Hour
Item model number ‎QXL-00009
Item Weight ‎10.2 ounces
Product Dimensions ‎9.88 x 9.61 x 2.8 inches
Item Dimensions LxWxH ‎9.88 x 9.61 x 2.8 inches
Batteries ‎1 Lithium Polymer batteries required. (included)
ASIN ‎B086QCFRQ5
Date First Available ‎May 6, 2020

Additional Information

Customer Reviews
4.2 out of 5 stars 457 ratings

4.2 out of 5 stars
Best Sellers Rank #65,094 in Electronics (See Top 100 in Electronics)
#1,822 in Over-Ear Headphones

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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Product Description

Whether working or relaxing at home, listen in comfort and style all day with new Surface Headphones 2. Your music and phone calls sound spectacular with enhanced Omnisonic sound. Tune out distractions with adjustable noise cancellation. Listen to almost an hour of music with just a 5-minute charge — and listen all day with up to 20 hours of battery life [2]. Plus, use touch to control your music, calls, get assistance, and more.

Customer reviews

4.2 out of 5 stars
457 global ratings

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Customers say

Customers find these headphones easy to use and appreciate their value for money. The sound quality receives mixed feedback, with some praising the noise cancellation while others report issues with background volume changes. Comfort and functionality also get mixed reviews, with some finding them comfortable and working well, while others experience discomfort and occasional connectivity issues. The build quality is particularly concerning, with multiple customers reporting poor construction and breakage within nine months of use.

AI-generated from the text of customer reviews

15 customers mention "Value for money"13 positive2 negative

Customers find these headphones great for the price.

"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more

"...Summary* I bought this primarily because it was the cheapest Bluetooth wireless headset with with ANC and a microphone mute...." Read more

"...And these headphones are great for the price...." Read more

"Alll in all these are great headphones with the only caveat really being that the top part that rests on the top of your head is not as soft as the..." Read more

9 customers mention "Switchability"7 positive2 negative

Customers appreciate the headphones' seamless switching between devices, with one customer noting that it prioritizes calls between phone and PC.

"...I use a surface go 1 and an iPhone X and have no problem seamlessly changing between devices...." Read more

"...to multiple devices at the same time, and the headphones switch between them without a hitch. For example, I use these with my laptop and my phone...." Read more

"...Works great with Teams meetings and calls. It switches seamlessly between my phone and computer as well" Read more

"...It switches between phone and pc prioritizing calls 5) mute button is a must! 6) Sound is just great!..." Read more

7 customers mention "Ease of use"7 positive0 negative

Customers find the headphones easy to use, with simple controls and quick pairing process.

"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more

"...X (MacBook Pro 2020), and MS Surface Book 3.. The rest of the controls are easy. The mute button is a bit buggy at times but generally works great...." Read more

"...They're comfortable and media control is so easy with the dials and touch sensitive sides...." Read more

"...The button is easy to find, easy to use, and not easily mistaken for the mute button, so they got this part more or less right. *..." Read more

44 customers mention "Sound quality"27 positive17 negative

Customers have mixed opinions about the headphones' sound quality, with some praising the great sound and noise cancellation, while others report issues with background volume changes and difficulty hearing voices.

"...Noise cancellation is great and you can easily turn to the level to what you want...." Read more

"Sounds amazing, is lightweight and comfortable, and the noise cancelation is much better than the previous model...." Read more

"...I am delighted with the noise reduction system. I am enjoying my purchase." Read more

"...__"... and that would be fine, if it wasn't for 2 things: one, it mutes the audio to tell you this, which means, until it finishes its notification,..." Read more

18 customers mention "Connectivity"9 positive9 negative

Customers have mixed experiences with the headphones' connectivity, with some praising the multi-device capabilities while others report issues with disconnection from the headband and brief disconnections during use.

"...you can't manually switch the inputs, it does a good job of auto-detect switching across OS X (MacBook Pro 2020), and MS Surface Book 3.. The rest..." Read more

"...If there is an issue with connectivity, check if your phone's name is long or has special characters...." Read more

"...I really love the dual connection as well. I use a surface go 1 and an iPhone X and have no problem seamlessly changing between devices...." Read more

"...canceling aswell as the Sony xm4 headphones but the multi-device connectivity is amazing I use it everyday best thing ever" Read more

16 customers mention "Comfort"11 positive5 negative

Customers have mixed opinions about the headphones' comfort, with some finding them super comfortable and praising the wheels, while others report discomfort issues.

"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more

"Sounds amazing, is lightweight and comfortable, and the noise cancelation is much better than the previous model...." Read more

"...They're not bad. They're also not great. The cushions on the ears are a little stiffer than most of the other headphones I've worn, and I find..." Read more

"...They're comfortable and media control is so easy with the dials and touch sensitive sides...." Read more

15 customers mention "Functionality"9 positive6 negative

Customers report mixed experiences with the headphones' functionality, with some saying they work great while others mention they stop working occasionally.

"...quite impressed with the Surface Headphones 2, and they work well with my Surface Pro 11 and Google Pixel 7 cell phone...." Read more

"...But the left ear stopped working before 9 months and the supplier hasn't returned any of my emails regarding a replacement or help with fixing them...." Read more

"...Still, once it's set up, works as advertised. The button is easy to find with my thumb without hunting for it...." Read more

"...Sometimes the mic will just stop working when I'm on Teams meeting, which is hilarious considering these are both Microsoft products...." Read more

14 customers mention "Build quality"4 positive10 negative

Customers report issues with the headphones' construction, noting they break within 9 months of use.

"...purchase the ear pad on one side of the headphones is torn and falling apart...." Read more

"...pair less than 2 year and the earpads are literally falling out, they ripped. Mind you, I don't abuse them...." Read more

"...The headphones have a nice but significant heft to them, and look unassuming and reasonably elegant...." Read more

"...So while I am still under warranty, I am stuck with a flawed broken pair of headphones that Microsoft will neither repair or replace with out paying..." Read more

Not the best, but great headphones for a reasonable price
4 out of 5 stars
Not the best, but great headphones for a reasonable price
To put this review into context, I am not an audiophile and the only thing I can compare it to are the AirPods Pro that I’ve been using since they came out. I was using the AirPods Pro every single day at work and commute so I wanted a pair of noise canceling headphones to use only at work not to burn out my AirPods Pro too quickly. Cons: - disappointed by the sound out of the box. I got it close to the sound I’m used to by giving it a gentle V EQ with the app (using the "classical" EQ, and bumping slightly the lows and low mids to match the other side). I got a better sound too forcing my iMac to use Aptx, but still I feel that my AirPods Pro have more headroom, punch and definition. However I got used to the difference after a few hours of use - noise candelation: i feel it does a better job that the AirPods Pro reducing constant and low sounds, However it is worse for very high sounds. Without music, I can hear the mouse clicks around me just like without ANC, which is disappointing for a product tailored for open office use. The transparency mode is also not as "true" as the AirPods Pro and the ambiant sound boost is just horrible. - comfort: I get a little pain on the top of my head after an hour of use or so - other defaults: multi pairing doesn’t work for me. I get cracking and disconnecting sounds whenever I play something in the same time with my phone. There seems to be digital cracking sounds whenever I adjust the noise canceling levels. Pros: - the dials and the design. These are the real pros but the reason why I got them at the first place. I’m a designer myself and I appreciate when companies make minimal, well thought out and very intuitive products. And that sold it to me. - the price: with all these cons, I’m happy that Microsoft reduced the price of these. It makes much more sense, even though I would have preferred keeping the original price while fixing these problems for a second generation. To conclude: I bought these headphones mainly for their design and controls. And these headphones are great for the price. I would only consider selling them if the rumored new Apple headphones have amazing sound, noise cancelation and comfort. If not, I’ll be more than happy to keep using them at work.
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Top reviews from the United States

  • Reviewed in the United States on January 6, 2021
    Great headphones, comfortable and easy to use the knobs on the side for volume. Noise cancellation is great and you can easily turn to the level to what you want. The biggest reason I bought these was for conference calls while working from home. My wife works night and they are great for her not having to her my meetings. Microphone on calls is great, no complaints on clarity. The headphones do go on mute easily. I find myself bumping it when I stretch. Also I find the tactile touch be activated randomly and pausing music when I do not want it too. My only other comment is the announcement of battery life, not complaining about the actual battery life. Headphones last over a full day of work worth of meeting. It is just when I put them on, I get a random numbers of hours left announcement which is usually double of what it actually is. Over all great headphones with 3 little annoying features. I would buy again.
    3 people found this helpful
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  • Reviewed in the United States on January 3, 2025
    Sounds amazing, is lightweight and comfortable, and the noise cancelation is much better than the previous model.

    If there is an issue with connectivity, check if your phone's name is long or has special characters. For some reason they didn't connect when my phone name was long.
  • Reviewed in the United States on September 26, 2024
    I have been quite impressed with the Surface Headphones 2, and they work well with my Surface Pro 11 and Google Pixel 7 cell phone. I am delighted with the noise reduction system. I am enjoying my purchase.
  • Reviewed in the United States on February 22, 2022
    My requirements for a bluetooth headset for work purposes were a lot more hard to meet than I thought they would be:

    1. Straight bluetooth (ie., no dongle)
    2. Mic Mute on-board the headset itself.
    3. Multipoint (ideally, 3 connections inclusive of phone and both a Mac and Windows laptop), with an ability to manually switch.

    I'd tried a variety of cheaper bluetooth headsets, as well as the Sony WH-1000MX4, and Bose 700s. The Sony didn't have a mute, on-bard, and the Bose doesn't switch or work well across multiple devices without the dongle (which Bose themselves say is often required).

    These headphones knock it out of the park. I absolutely would recommend these for anyone in my similar situation. While you can't manually switch the inputs, it does a good job of auto-detect switching across OS X (MacBook Pro 2020), and MS Surface Book 3.. The rest of the controls are easy. The mute button is a bit buggy at times but generally works great. They don't sound as great or have as great noise cancellation as the Bose, but it's serviceably good and I use them every day. No dongle required. The battery life is great, and unlike both the Bose and the Sony these will charge as you use them. This was unexpected and a great feature.

    When you add the much better price point of this headset over the Bose and Sony, it's not even a question. Again, I absolutely recommend.
    5 people found this helpful
    Report
  • Reviewed in the United States on April 18, 2022
    Got these because the sound quality is good and the noise cancellation is good, but mainly for the looks. These headphones have such a nice design and feel great to hold.
    They're comfortable and media control is so easy with the dials and touch sensitive sides. The auto play/pause when taking headphones off works well and as expected.
    Sound is great ones you change the EQ settings. Stock settings arent very good.
    Noise cancellation is great but only problem is that you cant turn it off. I find that i dont want noise cancellation most of the time and i have it at the lowest setting possible because any lower and it turns on ambient sound mode which sounds weird and its kinda useless as it doesnt work very well. I usually just have one ear not covered if i want to hear someone.
    Anyways these headphones are great.
    One person found this helpful
    Report
  • Reviewed in the United States on February 1, 2022
    Many of us are dealing with the new reality of working from home. Zoom meetings take up half my day, and I've been on a quest to find the perfect virtual meeting headsets. My criteria are quite simple:

    - Excellent noise cancellation (I have a lot of background noise at home)
    - Microphone mute capability (if I get up to do something and have to talk to someone, or flush a toilet, I don't want that broadcasting to everyone else on the call)
    - Bluetooth wireless; I don't want to be bound to my desk, especially for those long, boring status update meetings
    - Comfort (literally wearing these things for hours each day
    - Speed/ ease of setup and use (I need to grab my headphones, turn them on, get into an impromptu meeting)

    This is a $200+ item, so I would expect this to meet or exceed my standards in the above 4 categories, but so far I am highly unimpressed.

    *Noise Cancellation*
    The active noise cancellation (ANC) is mediocre at best. For considerably less money I can get considerably better noise cancellation. Turning my head a few degrees in any direction can make the background sound noticeably change in volume. The "max" noise reduction setting is comparable to the "min" noise reduction in other headsets I own. It does cancel the noise reduction enough to make the virtual meetings workable, but it's not satisfying.

    It also seems that the noise cancellation setting resets every Zoom meeting I enter. That is mystifying to me, and quite annoying. I literally can have my headphones on, enjoying the noise-cancelled silence, join a call, and have to re-enable noise cancelling. Whose bright idea was this?

    *Mute Capability*
    So few wireless headsets have this, and it baffles me. This one does, but it was confusing to set up; my system ended up registering 2 headphone mics: one that supported muting and one that did not. Still, once it's set up, works as advertised. The button is easy to find with my thumb without hunting for it.

    However, when you mute, it doesn't just beep or something, it says "Muted". That would be fine, except instead of saying that over the speaker on the meeting, it literally mutes the speaker on the meeting to say it, which makes me miss a portion of what he or she is saying. Likewise when unmuting... it basically disconnects you for a couple of seconds from the conversation. Absolutely maddening, especially if the conversation is important. Super annoying to everyone always having to ask "What was that last part again?"

    *Bluetooth Wireless*
    This works well; setup was easy and I can theoretically connect to multiple BT devices which is nice. HOWEVER, when it connects to the device, it announces it as "CONNECTED TO _______"... and that would be fine, if it wasn't for 2 things: one, it mutes the audio to tell you this, which means, until it finishes its notification, you can't hear the other side of the call. Second, I work from a corporate laptop with a mystifying and non-english computer name, where the headphones are compelled to spell out the entire name of my laptop, letter and number by excruciating letter and number, which you can't change because the Bluetooth name is linked to the machine name, which is controlled by corporate IT policy. So when someone asks me to jump on a call where everyone's talking about some important, urgent topic, everyone has to wait while my headphones connect and says something like "CONNECTED TO 'X 4 J 1 1 T B R P W 0 4 L N A'" before I can even ask what the problem is, and after you've heard that for the 5th time that day, you want to throw these headphones through a window.

    *Comfort*
    They're not bad. They're also not great. The cushions on the ears are a little stiffer than most of the other headphones I've worn, and I find myself adjusting them every 20-30 minutes, but it's manageable. Still, I'd expect better for the price range.

    *Speed/ Ease of Use*
    With the exception of the above mentioned frustrations as listed above with connecting, it's actually pretty good. The power button immediately powers up and powers down, gives you estimated battery life remaining, and just works. The button is easy to find, easy to use, and not easily mistaken for the mute button, so they got this part more or less right.

    *Summary*
    I bought this primarily because it was the cheapest Bluetooth wireless headset with with ANC and a microphone mute. It was shocking that the price tag came in over $200, but for that sort of cash I would expect a much more satisfying experience. I'm not returning these because I really need that microphone mute, but I'm not happy with my options and will keep my eyes peeled for a competitive replacement.
    6 people found this helpful
    Report

Top reviews from other countries

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  • Shae
    5.0 out of 5 stars Work well
    Reviewed in Canada on June 9, 2024
    Had them for two years. The control scheme is so far and away better than any other headphones I’ve ever worn. Still work fine even with dust and rain hitting them.
    Customer image
    Shae
    5.0 out of 5 stars
    Work well

    Reviewed in Canada on June 9, 2024
    Had them for two years. The control scheme is so far and away better than any other headphones I’ve ever worn. Still work fine even with dust and rain hitting them.
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  • Ben
    5.0 out of 5 stars Solid pair of headphones.
    Reviewed in Singapore on August 17, 2020
    If you like a bassy sound, then this is not the pair of headphones for you. But if you prefer clear mids to high, then these are definitely worth considering!

    Comfortable, good battery life and multi device pairing with intuitive scroll wheels for volume and noise-cancelling controls are a dream to use. Built quality is good as well, Microsoft knows how to make good lifestyle devices.

    Overall, close alternative to the Sony’s 1000-xm3(looking to try out the new xm4) if you’re in the market for something different. Audiophiles may not like the sound quality but honestly, for everyone who is using their mobile listening to Spotify/iTunes/YT, these are more than decent to do the job..
  • Douglas McLaurin
    5.0 out of 5 stars Un Delicia Auditiva
    Reviewed in Mexico on June 27, 2022
    Ya tenía unos Surface Headphones version original que compré en 2017 o 2018 y estaba muy contento con ellos, pero con el tiempo y el uso excesivo tuve problemas...el sudor me dañó los cojinetes de las orejeras y hace unos meses se quebró la diadema...pero los audífonos me duraron 4 o 5 años! Y con muy buena carga de batería (todavía me dan 14 horas de uso) y excelente sonido.
    Estuve viendo muchas otras marcas y modelos, pero decidí comprarme la versión actualizada que tiene una batería mejorada (20 horas) y mejora en la fidelidad del audio. Seré más cuidadoso con mis audífonos...ya no me los pondré para hacer ejercicio (para eso ya me compré unos audífonos in-ear) y así evitaré el sudor en las almohadillas (que es lo que creo las daño).
    Siento que estas almohadillas están mejores que las del modelo pasado y lo que creo que me gustó más es que el botón de encendido está ahora mucho más prominente que en la primera versión y es más fácil encenderlos o parear con Bluetooth.

    Lo que más me gusta:
    1. Que se pueden parear con VARIOS dispositivos por medio de Bluetooth, no solamente con uno. Los paree con mis 2 PCs y mi teléfono sin problemas.
    2. Excelente alcance de Bluetooth. Mejor que cualquier otro dispositivo Bluetooth que tengo (bocinas, audífonos).
    3. Excelente sistema de cancelación de ruido. Me permite concentrarme en mi trabajo sin que el ruido exterior me moleste.
    4. Gran calidad de audio. He probado otros modelos y marcas (Sony, Sensehauser, SkullCandy, Bosé y Apple) y no he logrado discernir una diferencia significativa.
    5. Los Controles son una maravilla: detener el audio, aumentar/disminuir el volumen o el nivel de cancelación del ruido exterior...uff! Fáciles de usar, intuitivos.
    6. Excelentes Micrófonos integrados. Los uso a diario para Teams, Zoom, Google Meet y se me escucha bien, claro y los ruidos ambientales se reducen enormemente.
    7. Los audífonos ahora pueden rotar hasta en 180 grados, antes a solo 90 grados.

    Lo que no me gusta:
    No puedo encontrar reemplazo de los cojinetes o de la diadema. Con repuestos estoy seguro podrían durar 10 años en excelentes condiciones.
    Customer image
    Douglas McLaurin
    5.0 out of 5 stars
    Un Delicia Auditiva

    Reviewed in Mexico on June 27, 2022
    Ya tenía unos Surface Headphones version original que compré en 2017 o 2018 y estaba muy contento con ellos, pero con el tiempo y el uso excesivo tuve problemas...el sudor me dañó los cojinetes de las orejeras y hace unos meses se quebró la diadema...pero los audífonos me duraron 4 o 5 años! Y con muy buena carga de batería (todavía me dan 14 horas de uso) y excelente sonido.
    Estuve viendo muchas otras marcas y modelos, pero decidí comprarme la versión actualizada que tiene una batería mejorada (20 horas) y mejora en la fidelidad del audio. Seré más cuidadoso con mis audífonos...ya no me los pondré para hacer ejercicio (para eso ya me compré unos audífonos in-ear) y así evitaré el sudor en las almohadillas (que es lo que creo las daño).
    Siento que estas almohadillas están mejores que las del modelo pasado y lo que creo que me gustó más es que el botón de encendido está ahora mucho más prominente que en la primera versión y es más fácil encenderlos o parear con Bluetooth.

    Lo que más me gusta:
    1. Que se pueden parear con VARIOS dispositivos por medio de Bluetooth, no solamente con uno. Los paree con mis 2 PCs y mi teléfono sin problemas.
    2. Excelente alcance de Bluetooth. Mejor que cualquier otro dispositivo Bluetooth que tengo (bocinas, audífonos).
    3. Excelente sistema de cancelación de ruido. Me permite concentrarme en mi trabajo sin que el ruido exterior me moleste.
    4. Gran calidad de audio. He probado otros modelos y marcas (Sony, Sensehauser, SkullCandy, Bosé y Apple) y no he logrado discernir una diferencia significativa.
    5. Los Controles son una maravilla: detener el audio, aumentar/disminuir el volumen o el nivel de cancelación del ruido exterior...uff! Fáciles de usar, intuitivos.
    6. Excelentes Micrófonos integrados. Los uso a diario para Teams, Zoom, Google Meet y se me escucha bien, claro y los ruidos ambientales se reducen enormemente.
    7. Los audífonos ahora pueden rotar hasta en 180 grados, antes a solo 90 grados.

    Lo que no me gusta:
    No puedo encontrar reemplazo de los cojinetes o de la diadema. Con repuestos estoy seguro podrían durar 10 años en excelentes condiciones.
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  • Sheng Jie
    4.0 out of 5 stars My surface headphone
    Reviewed in Singapore on February 14, 2021
    It is great to make calls and have all these virtual meetings. You can switch connections between phone and PC. But I will not rank it high in sound quality in music listening. The App for IPhone also has issues. It is very slow and keeps on freezing.
  • Amazon Customer
    1.0 out of 5 stars Singapore warranty not covered
    Reviewed in Singapore on October 11, 2021
    Product is good, but apparently Singapore MS support does not support it.
    After it broke, there is no way to repair it without shipping it back to a pickup location in the USA.
    Might as well state no warranty